Digital Housing Conference

Do you experience increasing pressure on your organisation to join the trend of digital transformation, and wonder what benefits it would have for you, your colleagues and your customers?

Salford Professional Development will bring experts and innovators in the field for the fourth time to address this and other dilemmas. Previous delegate feedback includes:

‘’Very informative day.  Was very pleased with the range of speakers and subject matters. This has resonated across our business, so much so we know we need to do something different!’’ (2018)

Due to digital revolution affecting every sector to some extent, technological innovations usually are closely followed by increased demand for the services to be delivered faster, with minimum input, hassle-free and in an enjoyable manner. It comes as a no surprise that the housing sector is also being affected by the trend – with tenants expecting level of service similar to what they get from online selling providers and streaming platforms. Internal pressures are also something many housing associations are dealing with – to streamline processes and improve efficiencies, often without a full understanding of the reasons behind such a tendency. Some of them are also fearing how this big change will affect their daily roles, especially when they consider tight budgets that limit possible investment.

This informative day will be full of useful practical advice on funding and investments, smart decisions, improving customer experience, data capture and analysis, as well as an opportunity to discuss your challenges and ask questions to our panel of experienced speakers. It’s a day not to be missed!

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